Contact

Ask us anything.

We leverage our knowledge and expertise to educate our customers so you can trust that you are getting the best deal. We want you to understand exactly what you have and how much it is worth. What would you like to know?

(480) 659-6984

4980 S Alma School Rd #A-7
Chandler, AZ 85248

By appointment:
2375 E Camelback Rd SUITE 600
Phoenix, AZ 85016

  • I'm nervous about sending my item?

    We understand wanting to be careful. We receive valuables from people just like you across the country all the time. Your item is insured for up to $50,000 if you use our pre-paid shipping label. However, we do have a physical location and would be happy to see you in person. Our address is: 4980 S. Alma School Rd #A-7, Chandler, AZ 85248.

  • Do you have a physical location?

    Yes, we have two locations. Our Flagship store is located in Chandler, Arizona. In addition, we have a “By Appointment Only” office in Phoenix, Arizona to serve you. If you are local and would like to set up a time for an on-site visit, please call, chat or email us. We would love to meet you in person.

  • What items don't you buy?

    Here at Precious Elements, we text and carefully examine ALL items you send us to ensure you get the most out of your valuables. We do not buy the following:

    • Computer parts
    • Catalytic converters
    • Costume jewelry
    • Gold- or silver-plated Items
    • Meteorites or rocks
    • Polishing dust or sweeps
    • Loose uncertified colored gemstones
    • Precious metals coming from outside of the USA
  • How do I start?

    A conversation is the easiest way to get started and learn about what your item could sell for. You can reach us via chat, email or phone at 480.659.6984.

  • How much does it cost to ship my item to you?

    It costs you nothing. In fact, we will provide a FREE shipping label via email.

  • How do I ship my items?

    We use the United State Postal Service and FedEx Express for all our shipments. Pack your items carefully and ensure they container is sealed securely.

  • How long does it take to get an offer?

    You will receive an offer from Precious Elements the same day your package arrives.

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